An autonomous AI agent that monitors every customer signal, predicts churn before it happens, and sends the right message at the right time. No CS team required.
Login frequency, feature usage, support tickets, billing signals, email engagement. Every data point feeds the prediction engine.
ML models score every customer daily. When risk rises above threshold, Retainly flags the account and picks the best intervention.
Sends personalized retention emails, triggers in-app messages, alerts your team for high-value accounts. All automatic.
User hasn't logged in for 8 days after daily usage
Frustration rising, unresolved issues accumulating
Stopped using reporting dashboard after initial setup
Personalized outreach landed, user re-engaged today
Retainly works while you sleep, turning churn into retention and at-risk customers into your biggest advocates.